Call Center Agent Russian / English (m/f/d)

HELPBYCOM

HELPBYCOM is growing - preferably with you.

That’s why we are looking for experts like you, who help us to drive and shape the company.

Support our team in Berlin as

Call Center Agent / Customer Service Agent (m/f/d) with Russian and English language skills in full-time or part-time.

Your benefits:

  • You may expect a versatile employment with a secure future, development opportunities and promotion prospects.
  • We provide a permanent full- or part-time position and individual, flexible shifts.
  • You will receive a fair remuneration, based on a fixed hourly wage; in addition we offer you an attractive bonus scheme incl. Sunday and public holiday surcharge.

Your tasks:

  • You may look forward to varied tasks incl. Russian and English language and working in an international team with space for personal development.
  • You are the first contact for our customers and you are securing the Customer satisfaction.
  • Your ability to solve complex customer enquiries concerning reservations, registration and payment transactions is enthusing us.

Your profile:

  • You enjoy interacting with customers and possess great empathy.
  • You possess strong communication skills, are open-minded and show persuasiveness.
  • You are known as a solution-oriented character with a pronounced service orientation and strong self-motivation.
  • You are interested in technial processes and familiar in handling computers.
  • You are native or fluent in English and Russian.
  • Furthermore, you show commitment and high team spirit.

Are you interested in working with us?

We are looking forward to receiving your application! 

Any questions? Don't hesitate and get in touch with us at +49 30 921099-807.

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